The challenge
Overcoming the challenges of facility management across 100+ locations
Hofer, a prominent retail company with over 100 facilities spread across Slovenia, faced a complex challenge: managing and coordinating the daily tasks of their maintenance team. With a workforce responsible for repairs and upgrades across multiple locations, Hofer required an efficient system to schedule work, track tasks, and report on completed jobs. They relied on spreadsheets to manage these operations, which became increasingly cumbersome and inefficient. Recognizing the need for a more robust solution, Hofer approached us to develop a custom web application tailored to their unique requirements.
The goal was clear: eliminate the manual processes and deliver a tool that would enhance communication and operational efficiency.
The solution
From excel spreadsheets to a tailored web app
To address Hofer’s needs, we developed a custom web application using Laravel for the backend and Vue.js for the frontend. This technology stack allowed us to create a dynamic and scalable solution capable of handling Hofer’s growing demands.
The new application introduced several key features that transformed the company’s maintenance management operations. One of them was centralized scheduling, allowing managers to easily assign tasks based on location and availability, with real-time updates to avoid conflicts. Workers could access detailed instructions for each task, updating job status as they progressed, giving management instant visibility into work at all facilities. This eliminated the confusion and inefficiencies of manual scheduling.
In addition to task tracking, workers could provide real-time feedback on completed jobs, reporting materials used, issues encountered, and requests for additional resources. This improved the accuracy of reporting and allowed managers to respond more quickly to issues. Material tracking was also integrated, enabling workers to request supplies through the system, minimizing downtime due to shortages.
The application’s reporting features gave supervisors a clear view of ongoing tasks, resource usage, and team performance, allowing them to identify bottlenecks and make informed decisions. By automating scheduling and reporting, the app significantly reduced administrative tasks, improving overall efficiency and allowing Hofer to maintain its facilities more effectively.
The success
Achieving greater efficiency and coordination
By shifting from a spreadsheet-based system to a centralized, real-time application, workers now have access to clear, real-time task assignments, ensuring that they know exactly what needs to be done at each facility, which eliminated confusion and scheduling conflicts. The application automated much of the manual scheduling and reporting, reducing the time managers spent on administrative tasks and allowing them to focus on higher-level strategic planning. Real-time updates on job status, material usage, and feedback gave managers immediate access to critical information, enabling faster, more informed decision-making.
In essence, the application has streamlined Hofer’s maintenance operations, replacing inefficient processes and empowering the team with a easy-to-use system that improves daily operations. The application has significantly enhanced efficiency and enabled the company to maintain its facilities more effectively. This transformation not only reduces the administrative burden but also ensures that Hofer’s facilities are kept in top condition, ultimately supporting their long-term success.
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